Ser Aik
QUEK, Ser Aik Associate Professor, Deputy Head of Department Department:  Analytics & Operations Office:  BIZ1 MRB 8-59 Contact:  (65) 6516 3020 Email:  bizqsa@nus.edu.sg Personal website
Research
Interests
Selected
Publications
Educational
Qualifications
Academic
Experience
Corporate
Experience
Courses
Membership &
Professional Activities
    • Decision Analytics
    • Data Mining
    • Business Intelligence
    • Journal Articles
    • Conference/Seminars
      • Teaching Graphical Linear Programming Using an Interactive Spreadsheet, (2015), 27th European Conference on Operational Research
      • Simple Selection Scheme (SSS) for Regression Variables (Abstract), (2013), Producation and Operations Management Society (POMS) 24th Annual Conference, Denver, USA
      • A Universal Appointment Rule for a Single-Server System with Walk-ins & No-Shows, with Cayirli T and K K Yang (2010), EURO XXIV Lisbon Technical Sessions
      • Comparison of some data-mining algorithms in SAS Enterprise Miner, SPSS AnswerTree, SPSS Clementine and Microsoft SQL 2000 Server, (2001), Proceedings of Sixth Asia-Pacific Decision Sciences Institute Conference, Centre for e-Business and Department of Decision Sciences, NUS
      • A New Appointment Rule for Outpatients, with Yang K K and M L Lau (1996), Proceedings of Decision Sciences Institute 27th Annual Meeting, Orlando, Florida, USA
      • Japanese tourist in Singapore - non-linear modelling using ACE, (1994), TIMS XXXII (The Institute of Management Science), 12-15 June, Anchorage, Alaska, USA
      • Japanese tourist arrivals in Singapore - a preliminary study, (1993), Proceedings of Academy of International Business - Western and Southeast Asian Success and International Business Theory, edited by Dr John Frankenstein, 23-25 June, Hong Kong
      • Computerisation benefits in manufacturing: A Singapore study, with Sum C C, K K Yang and J S K Ang (1993), Proceedings of Academy of International Business Western and Southeast Asian Regional Meeting, Asian Success and International Business Theory edited by Dr John Frankenstein, 23-25 June, Hong Kong
      • Managing software for microcomputers in a small organisation, (1988), Proceedings, 1988 Meeting of the Southeast Asia Region, Academy of International Business, June, Bangkok
    • PhD, Statistics, University of California, Berkeley (College of Letters & Science), USA, 1987
    • SM, Operations Research, Massachusetts Institute of Technology (Sloan School), USA, 1981
    • Postgraduate Diploma, Mathematical Statistics, University of Cambridge (Trinity College), UK, 1978
    • BSc Honours (1st class), Statistics and Operational Research, The University of Manchester Institute of Science and Technology, UK, 1975
    • Affiliate Professor, NUS Business Analytics Centre, 2015 - current
    • Associate Professor, Department of Analytics and Operations, National University of Singapore, 1998 - current
    • Deputy Head, Department of Analytics and Operations, National University of Singapore, 2012 - 2017
    • Vice-Dean, NUS Business School, 2010 - 2011
    • Vice-Dean, NUS Business School, 2004 - 2009
    • Joint Appointment, NUS University Scholars Programme, 2004 - 2008
    • Program Director, International MBA, NUS Business School, 2004 - 2005
    • Visiting Scholar, University of California, Los Angeles, Anderson School of Management, 2002 - 2003
    • Director, Centre for Info Tech & Applications, NUS Business School, 1998 - 2000
    • Vice-Dean, NUS Business School, 1998 - 2000
    • Visiting Scholar, University of California, Berkeley, Department of Statistics, 1992
    • Sub Dean, NUS Faculty of Business Administration, 1989 - 1991
    • NUS Asia-Pacific Executive MBA Programs (English & Chinese)
    • Taiwan National Sun Yat-Sen University College of Management
    • Graduate Management Admission Council (GMAC), USA
    • ExxonMobil, Singapore
    • Cycle & Carriage, Singapore
    • Singapore International Monetary Exchange (SIMEX), Singapore
    • Sheraton Towers, Singapore
    • BPM1702, Microsoft Excel Skills for Business
    • GER1000, Quantitative Reasoning
    • BMA5002A, Statistics
    • DSC2008, Business Analytics - Data & Decisions
    • BIZ1000, Preparatory Mathematics
    • Member, NUS Quantitative Reasoning (QR) Task Force, 2014-2016
    • Member, NUS IT Steering Committee, 2012-2016
    • Member, Academic Committee, NUS MSc Business Analytics Program, 2013-2017
    • Member, NUS Business School Accreditation Steering Committee, 2011-2013
    • Member, NUS University Scholars Program Curriculum Review Committee, 2006-2008
    • Member, Production and Operations Management Society, U.S.
    • Member, Royal Statistical Society, U.K.
    • Member, International Chinese Statistical Association
    • Member, Singapore Institute of Statistics
    • Member, Operational Research Society of Singapore

NUS Business School,
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Email: askbiz@nus.edu.sg
Phone: +65 6516-3106

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